Wednesday, 20 July 2016

How to remove factory reset protection (Google Account lock) on spreadtrum devices like itel

Factory Reset protection is the new security google added to android lollipop. When you reset the device from recovery menu, FRP switch is tripped which will ask the user to input the Google account that was previously used on the device. Even though this was made for security reasons, we sometimes forget the account details that was on the device before reset so stuck on input Google account details.
The following tutorial below will show you how you can remove FRP on Spreadtrum devices like iTel which have included this security on their new devices.

Make sure device have at least 30% battery life
Do this at your own risk

Follow the screenshots or read the tutorial below

Download GSM Resolved app from here

Insert SIM card into phone and boot it up
Call the number inside the phone
Answer the call by swiping up to message icon
Select Write your own message from the pop up

It will now take you to messaging app
Now tap the Call icon found near the number you used in calling
It will take you to dialer app
Click on contacts icon (head near call button)

Now select any contact
Click on the menu icon (3 dots) at the top right and select Share

Select Xender from the list of apps that popup
Connect device to PC and transfer GSM Resolved app to phone (you can also send it using Xender)
Under Xender, swipe to files tab, then navigate, locate an install GSM Resolved app
Launch it after installation is complete.

After launching GSM Resolved, you will be faced with Settings page
Scroll down and select
Factory data reset > Factory data reset > Reset Phone > ERASE EVERYTHING

Wait for reset process to complete
Phone will reboot and you can now set it up without it asking for Google account.

Note that this method will work only on devices with 2015 and January 2016 Android Security Patch.

If this method didn't work for you, follow the new method on how remove frp on these devices with 2016 security here


  1. how to use spreadtrum device recovery , how to install custom ROM in spreadtrum device like intex cloud zest 5.1

  2. guy you b boss,kip d good work....oluwa bless ur husle

  3. that was awesome,please keep up the good work. thanks soo much.

  4. Thanks for d tutorial,i have infinix x554 clone spd chip but after followed ur instruction d phone dont have Xender....Pls what can i do?

  5. the stuff is not working on itel it1556
    i reset the factory setting,, yet the account is still there... i need the rom


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